Shipping Policy

Last updated: September 1, 2026

1. Order Processing

Orders are processed within 1–2 business days after payment confirmation (excluding weekends and holidays). You will receive a shipping confirmation email with a tracking number.

2. Shipping Methods and Transit Times

3. Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address, the weight of the items, and the shipping method selected.

4. Tracking

A tracking link is included in your shipping confirmation email. Please allow up to 24 hours after dispatch for the tracking information to appear on the carrier's website.

5. International Orders (if offered)

International packages may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the recipient's responsibility and are not included in the price or shipping cost paid at checkout.

6. Incorrect or Incomplete Addresses

Please ensure your shipping address is correct and complete at the time of order. If a package is returned to us because of an incorrect or incomplete address, we will contact you to arrange reshipment, and any additional shipping costs will be your responsibility.

7. Lost or Damaged in Transit

If your order is lost or arrives damaged, contact us at decopark@foxmail.com within 7 days of the expected delivery date with your order number and, for damaged items, photos. We will investigate with the carrier and arrange a replacement or refund in accordance with our Refund & Return Policy.

8. Force Majeure

We are not liable for delivery delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, and disruptions to postal and courier services.